FAQ
-
When will my order be delivered?
All preorders are guaranteed for delivery by Autumn 2026. Tracking details will be provided once your order has been dispatched.
Why is this a preorder?
Each fragrance is produced in a limited first edition to ensure quality, precision, and exclusivity. Preordering secures your bottle before the edition is sold out.
Is this a Limited Edition?
Yes. This is a numbered and personally signed Limited Edition. Each bottle is individually numbered.
Why is Moods by Moltu produced in Grasse, France?
Grasse is the historic heart of French perfumery and home to generations of master craftsmanship. Moods by Moltu is produced in Grasse to ensure the purest ingredients and the absolute highest quality
Are the fragrances unisex?
Yes. Both fragrances are unisex. CAPRI is preferred by men, while MILAN is preferred by women — yet both are created to be worn by anyone.
Do you ship internationally?
Yes. We ship worldwide. For preorders outside Norway, please contact us before placing your order. International delivery costs apply.
Is my payment secure?
Yes. Payments are processed securely through Stripe, one of the world’s leading payment platforms, using encrypted, industry-standard security.
Can I cancel my preorder?
Yes. Preorders may be cancelled before dispatch by contacting our customer support.
Is it safe to preorder?
Yes. Your preorder reserves a bottle from our first limited production, with guaranteed delivery in Autumn 2026 and tracking provided upon dispatch.
Are your products clean?
Yes, of course! All our products are cruelty-free, vegan, gluten-free, soy-free, nut-free, and not tested on animals. In compliance with the European Cosmetics Regulation (1223/2009). Please reach out to our customer care if you have any other additional concerns.